HeyCasino offers a welcome bonus for new players structured as a first-deposit match plus free spins. A typical entry offer is 100% up to €200 on the first deposit with a minimum deposit of €20, and 100 free spins credited after the deposit. The bonus balance usually comes with a 35x wagering requirement, while free spins winnings are commonly capped (for example, up to €100) and need to be wagered before withdrawal.
Free spins also appear outside the welcome deal as short promos tied to selected slots, such as 25–50 spins for deposits from €10–€20, with spins locked to one game for a set time window (often 24–72 hours). HeyCasino also runs cashback offers, for example 10% weekly cashback on net losses up to €200, credited as bonus funds with wagering attached (commonly 5x) and excluded game categories listed in the promo terms.
Ongoing promotions at HeyCasino tend to rotate between deposit reloads (for example, 50% up to €100 on weekends), slot tournaments with fixed prize pools, and time-limited “happy hour” boosts on specific games. Most promos apply a maximum bonus conversion limit and exclude low-RTP or bonus-buy play, so the practical value depends on whether your preferred games qualify under the offer’s game weighting.
A wagering requirement (playthrough) at HeyCasino is the number of times you must bet the bonus amount, or the bonus plus your deposit, before you can withdraw any winnings linked to that bonus.
A promo code in HeyCasino is a short text code you enter to unlock a specific offer, such as a deposit bonus, free spins on a named slot, or a cashback deal. Each code has its own rules: minimum deposit, eligible payment methods, game restrictions, a deadline, and a wagering requirement that applies to bonus funds or winnings from free spins.
HeyCasino publishes promo codes in three places: the Promotions page inside your account, the casino’s email newsletters, and official HeyCasino messages in your account inbox. Codes are tied to campaigns, so a code from an email may not appear on the Promotions page if it’s targeted to a specific segment of players.
Log in to HeyCasino, open Cashier, choose Deposit, and pick a payment method. Enter the promo code in the Promo code field before you confirm the deposit, then submit the payment; the bonus appears in your balance or in the bonus section right after the transaction clears.
If the code doesn’t apply, HeyCasino shows an on-screen error such as “expired,” “already used,” or “deposit amount too low.” Fix the condition (for example, raise the deposit to the minimum stated in the offer), re-enter the same code, and confirm the deposit again; if you deposited first, the code won’t attach retroactively to that payment.
In HeyCasino, promo codes work only when you enter them before confirming an eligible deposit, and each code follows its
Open HeyCasino, tap Sign Up, and enter your email, a password, and your country, then confirm your email to activate the account. If the site asks for verification later, you can still browse games, but withdrawals won’t process until your ID is approved.
Open the Promotions page, pick the welcome offer, and tap Terms to see the wagering requirement, max bet, and which games count. The same terms page lists the time limit for using the bonus and the cap on bonus winnings if there is one.
HeyCasino supports cards and common e-wallets, and Apple Pay or Google Pay appears only if your region and device allow it at checkout. If a deposit fails, the fastest fix is switching to an e-wallet option because bank card blocks don’t clear on the casino side.
After you request a withdrawal, HeyCasino first runs security checks and account verification, then sends the payout to your payment method. E-wallet payouts tend to land faster than bank transfers, while bank transfers take longer because they move through banking settlement.
You can deposit and play before full verification, but HeyCasino asks for documents when you request a withdrawal or when automated checks flag the account. Expect to upload a photo ID and proof of address, and use the same name as on your payment method.
In most games you can open the info or paytable menu to see RTP, paylines, bonus rules, and betting limits. Live tables show limits and game rules in the table info panel before you place a bet.
Go to the Responsible Gaming section and set daily, weekly, or monthly deposit limits, or activate a cooling-off period. Self-exclusion is also available there and blocks play and marketing for the selected period.